Responsible Gambling

We take responsible gambling seriously and want you to enjoy gaming in a safe, controlled way. We provide clear tools and guidance so players can set personal limits, take breaks when needed, and get help if gambling starts to cause harm. Our goal is to make it easy to manage play and maintain healthy habits while using our site.

Player protection principles

We believe in putting player safety first. That means offering straightforward controls, prompt support, and clear information about safer play. We expect all players to meet age requirements and to use the available tools to keep their gambling within personal limits.

Activity-control tools

We offer several self-management features you can enable from your account. These include deposit limits, loss limits, session reminders, temporary account breaks, and full self-exclusion. Tools are easy to set up and can be adjusted or removed in accordance with the rules that apply to each option.

Deposit limits

Daily, weekly, and monthly deposit limits are available. You can set lower limits at any time through account settings to control how much you place into your account. These limits apply across the account and are intended to support budgeted, responsible play.

Loss limits

Loss limits let you cap how much you can lose over a chosen period. Setting a loss limit helps prevent chasing losses and promotes more measured play. If you reach a loss limit, further wagering will be blocked until the limit resets or is adjusted according to the option rules.

Time limits and session reminders

Reality checks and session reminders notify you about time spent playing. You can set automatic alerts to appear after your chosen play duration. Account breaks are also available for short pauses, and you can schedule longer breaks if you need more time away.

Self-exclusion

If you need a longer break, self-exclusion restricts access to your account for a set period, from weeks to months. During self-exclusion your account will be closed for the chosen term and you will not be able to reopen it until the exclusion period ends. We will provide clear steps to apply for self-exclusion in your account area.

Signs of problematic behaviour

Watch for patterns such as spending more than intended, chasing losses, neglecting responsibilities, or borrowing money to play. If you or someone you know shows these signs, consider using our limits, taking a break, or contacting support for guidance.

Practical tips for staying in control

Set a budget before you play and stick to it, use deposit and loss limits, enable session reminders, avoid gambling when stressed or under the influence, and consider taking regular breaks. Keeping clear records of time and spending helps maintain perspective.

Professional help and support organisations

If you need further help, contact provincial resources such as ConnexOntario or local helplines for confidential support. National organisations and counselling services, including Gamblers Anonymous, can offer structured assistance and referral to treatment where needed. If you want help using our tools or have concerns about your account, contact our support team via the site.